Docs
InternalFieldClientGeneral

Internal

  • Campaigns

    • Creating a campaign
  • Staff and invites

    • Inviting staff
  • Submissions and reports

    • Reviewing submissions
    • Building a client report
  • Branding

    • Configuring client branding

Field

  • Calls and schedule

    • Completing a field call
    • Reading your schedule
  • Evidence

    • Uploading evidence
  • Issues and profile

    • Flagging issues
    • Updating your profile

Client

  • Reports and insights

    • Reading a campaign report
    • Understanding visit statuses
  • Team access

    • Granting team access
  • Briefs and requests

    • Requesting a new campaign
    • Downloading weekly briefs

General

  • Getting started

    • Getting started with Switchboard
  • Your account

    • Your account and notifications
    • Keyboard shortcuts
  1. Docs
  2. Client
Client portal

Client docs

Articles for brands reviewing reports, managing team access, and submitting briefs.

Reports and insights

Reading and interpreting the reports your agency delivers.

  • Reading a campaign report

    Understand what each section of a Switchboard report is telling you about your campaign.
    1 min read
  • Understanding visit statuses

    A reference to what each status in your report and campaign view actually means.
    1 min read

Team access

Granting and managing teammates on your client account.

  • Granting team access

    Invite colleagues to your client account so they can see reports and manage requests.
    1 min read

Briefs and requests

Kicking off new work and reading weekly briefs.

  • Requesting a new campaign

    Kick off new work with your agency without leaving the portal.
    1 min read
  • Downloading weekly briefs

    Find and download the briefs your agency sends field staff each week.
    1 min read
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