Docs
InternalFieldClientGeneral

Internal

  • Campaigns

    • Creating a campaign
  • Staff and invites

    • Inviting staff
  • Submissions and reports

    • Reviewing submissions
    • Building a client report
  • Branding

    • Configuring client branding

Field

  • Calls and schedule

    • Completing a field call
    • Reading your schedule
  • Evidence

    • Uploading evidence
  • Issues and profile

    • Flagging issues
    • Updating your profile

Client

  • Reports and insights

    • Reading a campaign report
    • Understanding visit statuses
  • Team access

    • Granting team access
  • Briefs and requests

    • Requesting a new campaign
    • Downloading weekly briefs

General

  • Getting started

    • Getting started with Switchboard
  • Your account

    • Your account and notifications
    • Keyboard shortcuts
  1. Docs
  2. Field
Field portal

Field docs

Articles for merchandisers completing calls and capturing evidence in-store.

Calls and schedule

Completing calls, schedules, and day-to-day workflows.

  • Completing a field call

    Open a call, answer the survey, upload evidence, and submit it for review.
    1 min read
  • Reading your schedule

    How the Today view, upcoming calls, and call URLs work on the Field portal.
    1 min read

Evidence

Uploading photos, notes, and other evidence for a call.

  • Uploading evidence

    Attach photos and notes to a call so the agency and client can see what you saw.
    1 min read

Issues and profile

Flagging problems and keeping your profile up to date.

  • Flagging issues

    Tell the agency about something that blocked or changed the call, while you are still on site.
    1 min read
  • Updating your profile

    Keep your contact details, region, and availability up to date so the agency can schedule you correctly.
    1 min read
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