Your account

Your account and notifications

Edit your profile, upload an avatar, and choose what the portal notifies you about.

1 min read • Updated 2026-04-19

Your account settings live in Settings → Profile, in every portal. Whatever you change here follows you across the product — there is no separate profile per portal.

Editing your profile

  1. Open Settings from the sidebar.
  2. Select the Profile tab.
  3. Update your name, phone, or any portal-specific fields that appear.
  4. Click Save.

Your email is read-only. If it is wrong, contact your agency admin.

Adding an avatar

Click your avatar on the profile page to pick a new image. The upload happens in place — the change is visible immediately everywhere your avatar appears (top bar, submissions, chat, and so on).

Notifications

Settings → Notifications controls what reaches you and how.

  • In-app notifications appear in the bell icon on the top bar.
  • Email notifications go to the address on your profile.
  • Push notifications are mobile only and only available in the Field portal.