Your account
Your account and notifications
Edit your profile, upload an avatar, and choose what the portal notifies you about.
1 min read • Updated 2026-04-19
Your account settings live in Settings → Profile, in every portal. Whatever you change here follows you across the product — there is no separate profile per portal.
Editing your profile
- Open Settings from the sidebar.
- Select the Profile tab.
- Update your name, phone, or any portal-specific fields that appear.
- Click Save.
Your email is read-only. If it is wrong, contact your agency admin.
Adding an avatar
Click your avatar on the profile page to pick a new image. The upload happens in place — the change is visible immediately everywhere your avatar appears (top bar, submissions, chat, and so on).
Notifications
Settings → Notifications controls what reaches you and how.
- In-app notifications appear in the bell icon on the top bar.
- Email notifications go to the address on your profile.
- Push notifications are mobile only and only available in the Field portal.
Tip
If you are receiving too many emails, switch specific categories to In-app only rather than turning everything off. You will still see important changes in the bell.