Completing a field call

A call is a single store visit on a particular date. Your Today view lists everything due today.

Opening a call

Tap a row in the Today list. The call page has four sections:

1. Brief — what you are there to do. Read this before you arrive.
2. Survey — the questions to answer on site.
3. Evidence — photos, notes, or any other attachments.
4. Summary — your overall status and any flags.

Working through the survey

Answer each question as you visit the fixture. The survey auto-saves every few seconds — it is safe to lose signal briefly and come back.

Some questions are required; they have a red asterisk. You cannot submit until every required question has an answer.

Submitting

1. 1
   Double-check your answers by scrolling to the top.
2. 2
   Attach at least one photo in Evidence.
3. 3
   Tap Submit.

Once submitted, the call status changes to Submitted. It is then awaiting review by the agency team; you cannot edit it from here unless they ask for changes.

See also: Uploading evidence · Flagging issues.